Refund policy

Q: How can I return my item?
A: Unfortunately, we do not offer return of items. 

Q: What should I do if I receive defective, damaged or incorrect items?
A: Sorry for the inconvenience caused. If you have receive defect, damaged or incorrect items, please contact us within 5 days of receiving your mail. Do include the 4 digit order number and any other relevant details. We will work to resolve the issue as fast as possible.

 

Q: What should I do if I have not received the mail?
A: Domestic orders within Singapore are estimated to arrive within 3–5 working days, while international orders may take 7–25 working days. If your order has not arrived within the expected timeframe, please drop us an email and we'll be happy to assist. We will work to resolve the issue as quickly as possible.